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Introduction
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Classroom Contents
How to Be a Good Boss During Trying Times
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- 1 Introduction
- 2 Leadership
- 3 Key Principles
- 4 Objective Principles
- 5 How crises drive up adrenaline
- 6 Psychological safety
- 7 How safety is essential
- 8 People scrutinize leaders during crises
- 9 People are in different emotional and psychological stages
- 10 How to go from doubt to confidence
- 11 Crisis is an opportunity
- 12 Emotional foundation for innovation
- 13 How can you be effective when youre physically removed
- 14 Coordination
- 15 Middle Managers
- 16 Do Something
- 17 Fight Back Quit
- 18 Get the Boss in Touch
- 19 Understand the Situation
- 20 Understand Performance
- 21 Summary
- 22 The Principal
- 23 Closing
